I have done a lot of writing about spam DMs or Direct Messages on Twitter recently and it may sound as if I don’t like to get DMs at all. Nothing could be further from the truth! I just adore DMs and prefer them to email, truth be told. Surprised? Don’t be!
The DM is a private conversation. It is ideal for people who have very little time and/or short attention span with its limited character set. A big “up side” to having limited characters is that it can force someone to get to the point, be concise and stay focused.
I used to write long, rambling emails. I used to enjoy reading them from others, too, but I simply do not have time for that luxury anymore. I spend most of my email time battling spam. It takes more time to sift email now and I do not enjoy sifting. It is my own fault since I should use a separate account for those purposes, but I digress.
I always have TweetVisor up, so I can usually see DMs as they come in and reply instantly whenever I am online. TweetVisor shows everything all at once on one page, so I see my public @replies, too. This saves a TON of energy and effort, plus it allows me to be very speedy in my communications. Most of the time, an @reply on Twitter is great for both parties, lending exposure for both parties and the chance for new followers, but sometimes the conversation goes deeper or gets more involved or personal. How do I know when to take it to DM?
- When you send your email address or other private information, take it to DM.
- When you’re in an involved conversation and exchanged multiple messages that really concern no one else, take it to DM.
- When it would be impossible to follow or jump into the conversation, take it to DM.
- When you want to flirt for real, take it to DM. (Caution, you may get blocked! But that’s the same as real life, isn’t it?)
- When the information you’d like to impart is very specifically for that one person, take it to DM.
- When the subject is private information, take it to DM.
- When sending a link someone requests that you have already tweeted within the past 4 hours, send it via DM to avoid being thrown out of search. (see my article about search for more information)
- When you feel the need to use off-color language, in general, take it to DM.
- If you feel the need to say something negative, keep it out of your stream and take it to DM. (Avoid)
- When contacting customer support or Twitter support about a sensitive subject or complaint, don’t be rude and embarrass the company in an @reply, take it to DM.
Basically, an @reply or tweet is a shout out and a DM is a whisper. Whatever is said in DM is not general knowledge and should never be shared with someone else. You should never post the contents of a DM or tell someone else the contents of a DM. That is a trust violator that is not easily, if ever, overcome. Don’t overuse the DM, either, or your important messages may not be seen due to an onslaught of automatic DMs, frivolous flirtations and True Twit DM messages clogging the column. Master the art of the DM and it will simplify many areas of your electronic life!
by Anita Nelson @ModelSupplies on Twitter – Follow me!
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